Ticket Collections

Beginning July 1, 2007 Municipal Management Agency will begin processing all unpaid tickets for unregistered vehicles as well as for employee vehicles. The goal of contracting with this company is to increase collection of unpaid tickets.

So if you receive a bill from this company, it is a legitimate contractor hired to process these tickets. Please follow the instructions on your notice for submitting payment to tickets.

A side benefit to this service is more flexibility in payment of tickets. Mount Holyoke College is only able to accept cash or check payments; MMA has a secure online payment site that allows you to use a credit or debit card. They also offer a ticket reminder service that can send you an email to remind you about tickets that are past the statement due date.

Please note that as part of this process, failure to pay tickets issued at Mount Holyoke College may result in having your vehicle registration become non-renewable.

Now that I have a ticket......

You received a ticket. You would like to appeal it, huh? Sure!

Any ticket you receive on campus is appealable, but keep in mind they are not always granted.

You have 7 days after receiving the parking ticket to appeal it. You may pick up an appeal form at the Parking Office or check out the website to locate the online appeal form.

On the form, provide your name and email address so you can be notified of the outcome along with your appeal reason. You will be notified by email if your appeal has been granted or denied. Once the decision has been made, there is no re-appeal process. The decision is final.

The appeal board is made up of staff & students from all over campus, the parking office staff is not part of the decision making. If you are interested in joining the board, please contact the Parking Coordinator, Charlyn Puza or leave a comment. We welcome anyone who is interested to join.